Somewhat broken throughout

Simon George's Avatar

Simon George

18 Nov, 2019 05:23 PM

I love the ease of finding and ready docs on RubyDoc but much of it seems like it's been broken for a few weeks now. Many pages 404 or 503, others say they're updating but never finish. I'm not sure if a worker backlog is full or an integration is broken but it's quite prevalent.

Both GitHub and RubyGems sources are affected.

> RubyDoc is having trouble with this request

> Please visit Help & Support if this issue persists.

> Error code: 503

  1. 1 Posted by dunstontc on 25 Nov, 2019 04:05 PM

    dunstontc's Avatar


  2. Support Staff 2 Posted by lsegal on 25 Nov, 2019 09:32 PM

    lsegal's Avatar

    Thanks for reporting.

    We've been trying to make some improvements to the service over time. I just deployed a few important changes that should significantly improve performance and hopefully some reliability along with it, but we will be testing over the next couple of days.

    Thanks so much for your patience, and please keep us informed if you're still seeing same or worse behavior in the next short term, since you should be seeing a better experience as of now.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac