Documents not updating

cmcfee's Avatar


25 Sep, 2015 12:47 PM

I have documents located here: it appears that the webservice hook is not forcing an update of the documents.

  1. Support Staff 1 Posted by nap on 25 Sep, 2015 01:01 PM

    nap's Avatar

    Thanks for reporting this. I’ll take a look later today.


  2. Support Staff 2 Posted by nap on 26 Sep, 2015 02:17 AM

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    Any issues here should be resolved now. Let me know if when you try another push it doesn't automatically update.

  3. nap closed this discussion on 26 Sep, 2015 02:17 AM.

  4. nap re-opened this discussion on 28 Sep, 2015 04:08 PM

  5. Support Staff 3 Posted by nap on 28 Sep, 2015 04:09 PM

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    Hmm others via the official webhook are certainly working -- several updates this morning. Are you using the official webhook or your own? If you're using the official one can you add your own custom one (point it to, pushes only) and send the payload response?

  6. 4 Posted by cmcfee on 28 Sep, 2015 05:25 PM

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    It was the official hook. It looks like the custom hook is working for me. Do would still want the payload and / or the response?

  7. Support Staff 5 Posted by nap on 28 Sep, 2015 05:29 PM

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    Hmm yeah if that’s working but the official hook is not don’t worry about it. I’ll take a look at the official hook later this afternoon when I have a free moment. Thanks for following up!

  8. Support Staff 6 Posted by nap on 29 Sep, 2015 01:31 AM

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    This should be resolved now. Thanks again for reporting!

  9. nap closed this discussion on 29 Sep, 2015 01:31 AM.

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